Operations Management †Critical Issues and Problems Essay Sample free essay sample

Introduction The concern direction maps and activities can be clearly grouped in three major direction countries including Marketing. Finance and Operations. Almost all of the concern subjects lie under the umbrella of these three chief maps ( Anupindi et al. 2006 ) . Among these chief countries operations direction is an of import 1 that deals with managing and guaranting the efficiency and effectivity of all the operations undertaken by the concern so that these operations can back up the organisation to run into its strategic ends. There is broad scope of activities and maps that are performed under the operations direction like planing the systems in a manner to efficaciously utilize the natural goods or input in the production of finished and concluding goods and services while keeping the company criterion. Thus it can be said that â€Å"Operations Management is one of the major map of the concerns that is concerned with the planning. programming. and commanding all the activities that tra nsform the inputs in to the outputs† ( Davis et al. 1999 ) . Here inputs refer to the natural stuff and human resources whereas end product refers to the finished goods and services being produced by the concern. Operations Management is a systematic concern activity that must be undertook by an organisation by decently following the set of widely recognized every bit good every bit good developed constructs. tools and techniques so that the concern can pull off its operations while staying within an acceptable model of activities and maps ( Finch and Byron. 2006 ) . In general the operations direction might be considered as something related with the fabrication environment nevertheless it is a broad country that covers the direction of all the activities and stairss involved in the proviso of goods and services. In order to successfully run the concern. it is really indispensable for the direction of the organisation that it must develop such schemes and policies that can ensue in equal direction of operations so that the concern can execute its production procedure in satisfactorily mode. This is an of import country of accent for the concern directors because it involves the direction of the affair related with the important figure of employees and physical assets and uneffective operations direction can take the concern at extremely hazardous place that might go a menace to the being and endurance of the concern. ( Rainbird and Mark. 2004 ) This paper is aimed at placing the critical issues and major jobs that the concerns face in the country of operational direction. In this respect foremost of all the paper explains the importance of operation direction for an organisation and so discusses and identifies the nucleus issues and jobs related with this of import subject of concern direction. In the visible radiation of the research work contributed by different societal scientists and experts of the field. the paper besides proposes some suggestions with the purpose to convey out the solution to the jobs and issues raised in the paper. Operations Management – Importance for Businesses Operations Management is an of import country of concern direction that involves the direction of each and every measure in supplying a good and service. Over the last few decennaries there is considerable addition in the consciousness and acknowledgment of the importance of this concern subject and the organisations have now realized that they have to concentrate on better operations direction in order to successfully carry on their concern and compete with others in the market. The important rise in the foreign competition. increased handiness of the consumers towards different goods and services. shorter merchandises with service life manner. more educated every bit good as quality witting consumers and the outgrowth of new communicating and fabrication engineerings are the of import factors that have played the major function in finding the importance of operations direction for a concern. These factors have besides built a force per unit area on the organisations that in order t o aline their concerns with the rapid and radical alterations happening in the market. they have to better their productiveness through effectual operations direction so that they can fulfill the lifting demands of the consumers by supplying them wide array of high quality merchandises and services. Due to advancement in information and communicating engineering the consumers now have greater entree to the services and merchandises produced in different parts of the word and even if they can non do any purchase. they can procure batch of information about the handiness of different characteristics and installations in different merchandises and services. Due to this consciousness there is considerable addition in the demands and outlooks of the consumers and now the companies have great challenge in forepart of them that they have to run into the demands of good cognizant consumers who have batch of options in forepart of them sing the choice of good and services. In such state of affairs the companies can catch the attending and keep the trueness of the consumers merely by turn outing them high quality merchandises and services and all this is possible merely through effectual. efficient and strategic operations direction. Thus it can be said that globalisation has significantl y contributed towards recognizing the importance of operations direction for the concerns and most of the organisations now believe that they can utilize operations direction as a competitory arm that can beef up them in the extremely competitory market topographic point of today. Based of the above mentioned factor. Operations direction has secured an every bit of import place in the organisations like finance and selling and the direction of the concerns now emphasis more and more on operations direction because they are cognizant of the fact that to accomplish the cardinal aims of the organisation and the overall corporate scheme they need strong support from operations direction and in instance of failure in pull offing the operating. it will be non merely hard but even impossible to them to run into the organisational aims and increase profitableness. In this scenario the operations directors have to execute a really responsible occupation for the organisation because they have to play a strategic and tactical function to guarantee the satisfaction and trueness of the consumers and at the same clip they besides have to work to take their house at a better place as compared with the market rivals by guarantying high quality of goods and services. Critical Issues in Operations Management There are some really critical issues that come under the subject of operations direction and the people responsible for the direction of the operations of the concern are apt to execute the duty of guaranting the quality by carry oning proper quality control. capacity planning to guarantee flow of inputs and end products from the operations topographic point. stuff planning to guarantee the quality of the finished merchandise. buying the needed end products at needed clip and scheduling all the activities related with the production procedure so that the company can bring forth the goods or service at right clip while keeping the specific criterion of the company. The operations directors have to cover with figure of of import issues during their work for illustration they have to find they what input will come in the operating system and in this respect they have to do major determination sing the type. nature and figure of equipments. Numberss and skilled degree of the work force. tools. installations. quality and measure of stuff. engineering. devices and information. Along with doing the determination about the above mentioned factors. the operations directors besides have to make up ones mind the manner through which all of these inputs can be obtained to utilize in the operating system and what would be the best possible and suited manner of using all of these inputs so that they can keep their criterion and can besides fulfill the demands of the competitory market topographic point. At present different techniques and constructs are being applied and implemented in other concern direction countries every bit good such as human resource direction and selling etc. ( Raturi et al. 2005 ) In today’s competitory market topographic point there are some major issues in operations direction. The operations director have to plan such schemes that can cut down the development and fabrication clip of the goods and services so that the company can acquire more clip to concentrate on related affairs. At the same clip the operations director besides have to accomplish and prolong high quality in the fabrication of the merchandises and services by commanding the cost of production. In operations direction. the concerns are chiefly concerned with two types of issues ; the long term direction of operations and the intermediate term direction of the concern operations. In the long term operations direction the directors have to develop a strategic attack towards the operational system of the company and they have to do some really cardinal determinations related with the merchandises and services production of the company. For long term operations direction the company has to make up ones mind what merchandises or service they will bring forth. what would be the process used and machinery. tools. engineerings used in the fabrication of the merchandise. what will be the topographic point where the full production will be done and how much measure of the merchandises and service will be made by the company. Therefore in the long term. the direction is concerned with the issues of choosing the service or merchandise for the development. procedure and layout determina tions sing the merchandise and service. the location of the site and the capacity or measure of fabricating merchandise and service. In intermediate term the operations directors have to take some tactical determination related with the operational system of the company. The operations directors have to concentrate towards the issues associated with the efficient programming and agreement of the input including maternal and work force in the operations system in such a manner that these input can be efficaciously used in bring forthing the merchandises and services of the measure and quality that is decided by the direction during the long term operations direction determinations. To achieve this nonsubjective the operations director have to make up ones mind the material measure and figure of the employees and their accomplishments degree required for the production of merchandise and services. the clip of doing the input available in the operations system and the direction of the clip tabular array for the work force so that the targeted sum of merchandises and services can be produced within the estimated clip. Thus the intermediate degree operations direction is to concentrate on the issues like make up ones minding the employee degree. stock list degree and capacity. Common Problems faced by Organizations in Operations Management There are some major jobs that are faced by the concerns while pull offing the operations due to some mistake in their schemes and be aftering related with the operations direction. An of import map of operations direction is to cut down the operational cost and increase the operational efficiency and quality nevertheless some companies fail to cut down the cost of the production and as a consequence the consumer monetary value of their merchandise is really high and on economical footing some of the consumer start preferring other trade names over the company’s merchandise. This is a debatable state of affairs for the concerns because this led to worsen in their gross revenues and net income and it is one of the major defects of the schemes and planning of the operations director that they fail to fulfill the consumers by supplying them acceptable quality at acceptable monetary values. ( Krajewski et al. 1993 ) It is by and large observed that despite supplying equal input to the fabrication system. the concerns still fail to accomplish their ends and their place in the market topographic point is besides severely effected. This is because the work force is non motivated plenty to play positive function in the production procedure or the sections of the concern done have effectual coordination among them and they do non back up the determinations taken by each other. This state of affairs brings many jobs for the operations directors and for the success of a concern it is really necessary that all of these jobs must be solved by the direction and there should be effectual and successful direction of the operations system of the concern. ( Krajewski et al. 1993 ) Proposed Solutions to the Identified Problems The above treatment revealed that there are some of import issues in operations direction that must be dealt in effectual mode to guarantee the successful accomplishment of the organisational aim and the operations director frequently face jobs in efficaciously pull offing these affairs. There is really important importance of the fact that the concerns must cognize that how can they pull off their operations in most effectual mode and what are the stairss and schemes that must be taken for effectual operations direction. In this respect the societal scientists and experts have carried out several research surveies to convey out the solutions to this job and there are many solutions proposed by the research workers that assist the concerns by supplying some guidelines for better operations direction. Anupindi et Al ( 2006 ) pointed out that in order to efficaciously manage the common jobs arise in the operations direction. it is really indispensable that the operations director must possesses the accomplishments and qualities to cover with the affairs related with the operations direction. The research workers explained that the operations director has the taking function in finding the successful direction of the operations system of the concern so it is really imperative that the operations director must hold equal cognition of all the engineerings. trifles and methodological analysiss related with his relevant industry so that he can pull off the affairs related with the production of the merchandises in suited mode. In add-on to this the operations directors must possess good interpersonal accomplishments and he must maintain him familiar with all the functional countries of the concerns so that the determination he made will non clash with any other concern scheme. Sean Naughton ( 2002 ) besides put frontward some ways to cover with the jobs of operations direction. He explains that the interpersonal accomplishments of the operations director are really of import because he must hold the ability to pass on and organize with all the related people of the organisation so that he can efficaciously actuate people to work expeditiously in a disciplinary mode and carry through the ends while keeping the high criterions of quality. Raturi et Al ( 2005 ) suggested some ways to meet with the critical issues of operation direction and revealed that the operations directors besides have to look for new ways through which the operation systems can be improved. In this respect they must incorporate new engineerings. techniques and control system in the fabrication procedure so that the operations system can be updated with the promotions of engineerings. The direction besides has to plan the enlisting and choice policy of the company based on virtue and high skilled standard so that qualified and skilled directors and employees will come in the house and take efficient function in the fabrication and production procedure. James M. WIlson ( 1995 ) explains that the coordination and communicating links with all the other sections of the organisation and the providers and clients should besides managed in effectual mode so that all the sections and related organisations can play a supportive function in accomplishing th e strategic ends of the organisation. Decision The paper was chiefly intended to through visible radiation on the importance of operations direction for the concern and the chief jobs and nucleus issues within this concern subject are besides identified to happen the ways towards the solutions of the jobs in the visible radiation of research surveies conducted by different societal scientist. The above treatment revealed that operations direction is an of import field for the concern directors because in the extremely competitory and technological advanced market topographic point of today the concerns are required to be more updated. The consumers are acquiring more cognizant and extremely demanding sing the quality of the merchandises and services and the concerns on the other manus are confronting great challenges in signifier of increasing competition due to globalisation. Therefore in this state of affairs operations direction is the strategic tool that can help the concerns in run intoing the consumer demands and accomplish ing their organisational aims. However there are some critical issues that must be kept in consideration by the direction for the effectual direction of the operations because the concerns frequently face jobs in pull offing their operations due to figure of grounds like deficiency of coordination between sections. deficiency of motive of employees and failure in production cost control. In this respect the paper suggests that the operations director has the critical function to play in this scenario so the concern must choose the operations director for the company who is to the full cognizant of the trifles of the relevant field and besides possess first-class interpersonal accomplishments so that he can do develop good coordination and communicating accomplishments with all the sections of the organisation and related people and can besides actuate the employee to give their best. Thus the treatment can be summarized in to the decision that the accomplishments. makings. cognition. experience. strategic planning and interpersonal communicating abilities of the operations director plays the cardinal function in confronting and get bying up with all the critical issues and jobs that the concerns frequently face in operations direction. Mentions Anupindi. Ravi. Sunil Chopra. Sudhakar D. Deshmukh. Jan A. Van Mieghem. and Eitan Zemel ( 2006 ) . â€Å"Managing Business Process Flows: Principles of Operations Management† . Upper Saddle River. New jersey: Pearson Prentice Hall. 2006 Davis. Mark M. . Nicholas J. Aquilano. and Richard B. Chase ( 1999 ) . â€Å"Fundamentals of Operations Management† . 3rd erectile dysfunction. Boston: Irwin McGraw-Hill. 1999 Finch. Byron. â€Å"Operations Now† . 2nd erectile dysfunction. . Boston: McGraw-Hill Irwin. 2006. James M. WIlson ( 1995 ) . a historical position on Operations Management. Production and Inventory Management Journal Krajewski. L. J. . and L. P. Ritzman ( 1993 ) . Operations Management: Scheme and Analysis. Addison -Wesley Publishing. 1993 Rainbird. Mark ( 2004 ) . â€Å"A Model for Operations Management: The Value Chain. † International Journal of Operations and Production Management 34. no. 3/4 337–345 Raturi. Amitabh. and James R. Evans. Principles of Operations Management. Mason. Ohio: Thomson Southwestern. 2005 Sean Naughton ( 2002 ) . Operations Management: in a hebdomad. Chartered Management Institute